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Privacy Policy & Terms of Service

Privacy Policy 

Effective Date: 2025

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Netlyn Mae PR & Digital Marketing, a DBA of Netlyn Mae & Co. (“Netlyn Mae,” “we,” “us,” or “our”), is committed to protecting your privacy and complying with applicable laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and, where applicable, the Health Insurance Portability and Accountability Act (HIPAA).

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This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, engage with our services, or interact with us in other ways.

 

1. Information We Collect

We may collect:

  • Personal Information You Provide: Name, email, phone number, practice or organization name, and any details you submit via forms, audits, or consultations.

  • Sensitive Information (HIPAA context): In cases where campaigns involve healthcare data, we comply with HIPAA and do not knowingly collect Protected Health Information (PHI) unless under a Business Associate Agreement (BAA).

  • Automatically Collected Data: IP address, browser/device type, geolocation, site usage, and engagement patterns through cookies or tracking tools.

2. Legal Basis for Processing (GDPR)

Where GDPR applies, personal data is processed under:

  • Consent (e.g., newsletter opt-ins).

  • Contractual necessity (services requested).

  • Legitimate interests (campaign optimization, fraud prevention, site security).

  • Legal obligation (compliance with laws).

3. How We Use Your Information

We use your data to:

  • Deliver services, consultations, and marketing solutions.

  • Provide audits and performance reports.

  • Enhance our website and campaigns.

  • Send updates and insights (with consent).

  • Maintain compliance with HIPAA, GDPR, and CCPA.

4. Cookies & Tracking

Our site uses cookies, pixels, and analytics tools to improve functionality and performance. You can disable cookies in your browser, but some features may not work as intended.

5. Data Sharing & Third Parties

We do not sell or rent personal data. Information may be shared with trusted vendors (analytics providers, secure hosting, email platforms). For healthcare-related projects involving PHI, we enter into Business Associate Agreements (BAAs) with all relevant vendors.

6. Data Security

We use technical, administrative, and physical safeguards (encryption, restricted access, monitoring) to protect your data. While no system is fully secure, we take all reasonable steps to prevent unauthorized access or disclosure.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.

  • Restrict or object to data processing.

  • Request data portability.

  • Opt out of marketing communications.

  • Exercise CCPA rights (know, delete, opt out of sale of data).

  • Withdraw consent at any time.

Requests can be made via our Contact Us form, and we will respond within 30 days.

8. Children’s Privacy

Our site is not directed to children under 16, and we do not knowingly collect their data. If such data is discovered, it will be deleted promptly.

9. Policy Updates

We may update this policy periodically. Updates will be posted here with a revised effective date. Continued use of our site or services means you accept these updates.

10. Contact Us

For questions, concerns, or rights requests, please complete the Contact Us form on our website. Submissions are handled securely, and we will respond within 30 days.

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Terms of Service

Effective Date: August 2025

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These Terms of Service (“Terms”) govern your use of the Netlyn Mae PR & Digital Marketing website and services. By using our site or engaging with our services, you agree to these Terms.

1. Services Provided

Netlyn Mae PR & Digital Marketing provides digital marketing, PR, consulting, and related services tailored to healthcare providers. Service specifics are outlined in individual contracts.

2. Use of Website

  • You may only use our site for lawful purposes.

  • You may not attempt to disrupt or misuse our systems.

  • All site content (text, visuals, logos) belongs to Netlyn Mae & Co. and cannot be reproduced without permission.

3. Confidentiality

We safeguard confidential information shared with us and only disclose it as required to deliver services or comply with the law.

4. HIPAA Compliance

For projects involving PHI, Netlyn Mae will sign a Business Associate Agreement (BAA) and adhere to HIPAA standards. Clients remain responsible for sharing only relevant data under such agreements.

5. Payment & Billing

  • Retainers and project fees are invoiced per contract.

  • Payment terms are Net 30 or Net 60 depending on contract alignment.

  • Media advertising spend is billed directly to the client or added to invoices with full transparency.

  • A one-time onboarding/setup fee applies to all retainers.

6. Limitation of Liability

While we strive for results, Netlyn Mae is not liable for indirect, incidental, or consequential damages arising from services or website use.

7. Termination

Either party may terminate services with written notice, per contract. Outstanding fees remain payable.

8. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflicts of law principles.

9. Dispute Resolution

Disputes shall first be addressed in good faith discussions. If unresolved, they are subject to mediation or binding arbitration in [Insert State].

10. Contact

For any inquiries about these Terms, including billing, confidentiality, or compliance, please complete the Contact Us form on our website. We will respond within 30 days.

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Accessibility Statement
Netlyn Mae PR & Digital Marketing is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards (including WCAG 2.1).


If you experience any difficulty accessing our website or services, please complete the Contact Us form on our website. We will respond within 30 days and work to provide the information or assistance you need.

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